NexStep Digital is an artificial intelligence chatbot designed for the Facebook pages of online sellers. It replies in Bengali 24 hours a day, 7 days a week, answers frequently asked questions regarding prices, delivery charges, delivery times and stock availability, collects the customer's name, address and phone number when they are ready to purchase, and organises all orders into a free order dashboard where the seller can view and manage everything in one place.
In the rapidly growing e-commerce market in Bangladesh, most sales conversations take place within Facebook Messenger inboxes. Sellers lose orders every day due to a very simple problem: a customer writes at night or during busy hours, waits too long for a response and ends up buying from whoever replies first. NexStep Digital replies instantly, in Bengali, 24 hours a day, so that no message goes unanswered and no buyer is lost.
Most of these sellers manage their shops from a mobile phone, often late at night after another job. They cannot hire someone to be monitoring their inbox all day. NexStep Digital offers them a full-time Bengali-speaking assistant for less than the price of a meal: 500 taka per month, and the first week is completely free.
The chatbot takes care of the questions that sellers hear hundreds of times a week: product prices, delivery charges, delivery time, stock availability and order status. When a customer is ready to buy, the system collects their contact details — name, address and phone number — and registers the order in an orderly fashion.
Each order is organised on the NexStep Digital free order dashboard. From a single location, the seller can consult all their orders, review each customer's details and manage the sales flow without spreadsheets or messages lost in the chat. Everything is recorded and visible in real time.
"Most of our sellers manage their shops from a phone, often late at night after another job," a NexStep Digital spokesperson noted. "They cannot hire someone to be in the inbox. This gives them a full-time Bengali-speaking assistant for less than the price of a meal: 500 taka per month, and the first week is completely free."
NexStep Digital charges a flat fee of 500 BDT per month for each Facebook page, with no installation fee and a free trial of 7 days. Sellers can start the free trial at https://nexstepdigital.online/trial-signup.html
More information on the official website: https://nexstepdigital.online and on the Facebook page: https://facebook.com/Nexstepdigital
About NexStep Digital: NexStep Digital offers an artificial intelligence chatbot for online sellers' Facebook pages: 24/7 automated response in Bengali, answers regarding prices, delivery and stock, order data collection and a free order dashboard. Contact: hello@nexstepdigital.online, WhatsApp 01736-039484, Facebook: https://facebook.com/Nexstepdigital